Afroanew Customer Promise
At the heart of our Afroanew community is you - our customer. And we promise to make your shopping experience one to remember.
We have a 1-2 day order processing time plus a 7-12 days delivery time, depending on the shipping service. If your package has not been processed within 3 days, we will give you free shipping off your next order.
We will answer your query within 1 business day
All returns accepted
We accept global returns.
Listen and resolve
We will listen and resolve any issues and offer to refund any charges for deliveries/orders made in our error, proactively keeping you updated every step of the way